Effective Date: 1/20/2025

Thank you for shopping with PlebSource! We are committed to providing you with the best possible service. Below is our shipping policy to ensure a smooth and clear shipping process.

1. Shipping Methods and Costs

We offer a variety of shipping options to suit your needs. Shipping costs are calculated based on the size, weight, and destination of your order. The shipping options available to you will be presented at checkout.

• Standard Shipping: Delivery typically takes 3-5 business days.
• Expedited Shipping: Delivery typically takes 1-2 business days.

Shipping costs will be displayed during the checkout process. 

2. Order Processing Time

Orders are processed and shipped within 3 business days. Orders placed on weekends or public holidays may require additional processing time.

You will receive an email notification when your order has been processed and shipped, which will include tracking information if available.

3. Shipping Times

Once your order has been shipped, delivery times will depend on the shipping method and destination. 

Please note: We are not responsible for any delays caused by shipping carriers, customs processing, or other unforeseen circumstances outside of our control.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email (if applicable). You can track your order status using the tracking link provided.

5. Customs, Duties, and Taxes (International Orders)

For international orders, please be aware that your package may be subject to import duties, taxes, and customs fees imposed by the destination country. These fees are the responsibility of the customer and are typically collected upon delivery.

PlebSource has no control over these charges and cannot predict what they may be. Please check with your country's customs office for more information on potential charges. 

6. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us immediately at the email listed below so that we can assist you with filing a claim with the shipping carrier. We will work with you to resolve the issue as quickly as possible.

7. Address Accuracy

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or undelivered packages caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at plebsourcesupport@dataward.io to correct the information before your order is shipped.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please feel free to reach out to us:

PlebSource
Email: plebsourcesupport@dataward.io
Website: PlebSource.com